A first groom that goes well.
How a puppy feels about grooming is mostly decided in the first few visits. Ours are short, quiet and one-to-one — the only dog in the studio is yours — so the first memory of the table is a good one.
Grooming is learned.

Every dog will need their nails, ears and coat looked after for the rest of their life. A puppy who meets the table, the sound of the dryer and a pair of gentle hands before any of it matters grows into an adult who takes a groom in their stride.
Wait until the coat is long and tangled, and the first real groom has to be a big one — long, unfamiliar and noisy, all at once. Starting small avoids that.
The room, the table, the dryer.

The puppy intro is for puppies up to six months old. It’s a short, calm session — about getting used to things rather than a full haircut — and it moves at your puppy’s pace.
- Time to explore the studio, with no other dogs in it.
- Sitting and standing on the grooming table, with plenty of reassurance.
- Gentle handling of paws, ears and face — the parts every groom involves.
- Meeting the dryer, quietly and from a distance first.
Most puppies need more than one session before a full groom feels normal. That’s expected, and it’s time well spent.
Five minutes a day.

The best preparation happens at home: a soft brush over the coat, a moment holding each paw, a look inside the ears, a treat afterwards. Little and often teaches a puppy that being handled is nothing to worry about.
We’ve written the whole routine down in our grooming-at-home guide.
Every good groom starts on the sofa.
One price, short and sweet.

- Puppy intro
- from £3075 min
After six months, or once the coat needs it, puppies move on to a full groom or a bath & de-shed, priced by size.

- When should my puppy have their first groom?
- Earlier is better, while everything is still new. We’ll talk about timing, including vaccinations, when you get in touch — every puppy is different.
- Will my puppy get a haircut?
- The intro is about getting comfortable, not a full style. If a little tidying is easy and your puppy is happy, we may do it — but a calm experience comes first.
- How many intro sessions will my puppy need?
- Usually more than one. We’ll tell you after the first how your puppy got on and what we’d suggest next.
- What if my puppy is nervous?
- Then we go slower. Your puppy is the only dog in the studio, and nothing is rushed — the point of the session is that it ends well.
A handful of slots each week. We’d rather yours be a good one.
We typically book two weeks ahead. We may ask to arrange a meet and greet with you and your dog before the first appointment — at no extra cost.
