10% off first grooms, all November10% off grooms, 1st – 30th November. New customers only.
Pricing, explained

Every dog priced as itself.

“How much is a groom?” deserves a straight answer, so here it is: it depends on the dog — and this page explains exactly what it depends on, so nothing about the price is ever a mystery or a surprise.

The honest answer

A price list can tell you about sizes. It can’t tell you about your dog.

Line drawing of a price tag with a paw print

The sizes on our services menu are honest starting points. Grooming is priced by the work in front of us, and the work lives in the coat: a small dog carrying a long, dense coat can take more time — and cost more — than a big dog in a short one.

So rather than pretend one number fits every spaniel, we confirm each dog’s price at the consultation — hands in the coat, before any work begins.

What decides it

Four things, weighed honestly.

Every quote is these four, considered together.

Line icons of a tape measure, a tuft of coat, a magnifying glass and a heart
Coat, not just kilos

A small cockapoo in full coat is hours of careful work; a big labrador in a short coat is a fraction of it. Size sets the starting point — the coat decides the rest.

Condition

A coat brushed weekly and groomed on schedule grooms quickly. One that has matted since the last visit takes time, patience, and sometimes a kinder plan altogether.

Temperament & pace

Nervous, elderly, or wriggly dogs are given the pace they need. We build that into the slot rather than hurrying — and we don’t charge extra for patience.

The finish asked for

A tidy-up and a full breed clip with scissored finishing are different afternoons. What you ask for and what the coat allows, shapes the time.

The consultation
Line drawing of a cup of tea on a saucer

Before a first groom we may ask to arrange a meet and greet — a few quiet minutes with you and your dog, no table, no dryer, at no extra cost. We go through the coat properly, talk about how they’ve found grooming before, and agree what we’re doing and what it costs.

That figure becomes your dog’s price. It only moves if the ask changes — a different finish, a longer gap between visits, a coat that’s arrived in a different state.

The quote comes before the clippers. Always.

The flea charge

Why it exists — and when.

Line drawing of a shampoo bottle with bubbles

If we find live fleas during a groom, we’ll switch to a specific flea shampoo, and — once your dog has gone home — take the salon apart: every surface, towel, brush, and blade cleaned before another dog walks in. Because we take one dog at a time, nothing spreads. That deep clean is what the flea charge covers; it’s the cost of the reset, not a penalty.

It’s only ever charged when fleas are actually found, and there’s no judgement in it — fleas happen to well-loved dogs every summer. The honest way to never meet this charge is regular flea prevention from your vet, kept up all year round.

The matting charge

Kindness takes time.

Line drawing of a metal grooming comb

Matting isn’t untidiness — the undercoat becomes tightly tangled into solid matts that pull at the skin with every step. Working through it safely is slow, skilled, uncomfortable work, which is why it carries a charge, and why that charge is assessed for each dog individually: an ear-tip knot and a matted body are not the same job.

One promise sits above any pricing: we will never put a dog through a de-matt it can’t comfortably sit through. Where the coat is too far gone, the kind answer is a short clip and a fresh start — we’ll talk it through with you first, and the coat grows back; the trust is harder to regrow.

If you think the coat may be matted, say so when you book — the booking form asks. It lets us set aside the time it deserves rather than discovering it mid-groom.

Between grooms

The coat is kept at home.

Line drawing of a calendar with a paw print marking the day

Brushing your dog between grooms and keeping to a regular schedule keeps the coat easy to work with, which keeps the price at our base rate. Matted coats take longer, and that’s what pushes the cost up.

We’ve written the whole routine down — the kit worth owning, line brushing done properly, the trouble spots, and a routine for every coat type, exactly as we’d show you across the table.

Read the grooming-at-home guide
A fair comparison

A premium experience Every visit.

One dog at a time, the full time each groom needs, and a finish done by hand — that’s what the price buys. If you’re comparing quotes, compare like with like; these are the questions we’d ask anywhere.

Line drawing of an evenly balanced pair of scales
How many dogs are in the salon at once?
Here: Your appointment is the only one in the room.
How long is my dog’s slot?
Here: the full time the groom needs — booked in advance, never squeezed.
What happens if the coat is matted?
Here: we tell you before we start, agree the kindest plan, and never de-matt past what a dog can comfortably sit through.
Are you qualified and insured?
Here: yes — both. The qualifications are listed on the About page.
Ask us anything
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No question about price is awkward here — the awkward thing is a surprise on the bill, and we’ve built the whole process so there never is one. If anything on this page raises a question about your own dog, send us a note or ask at the consultation.

A visit

A handful of slots each week. We’d rather yours be a good one.

We typically book two weeks ahead. We may ask to arrange a meet and greet with you and your dog before the first appointment — at no extra cost.

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Tue – Fri09:00 — 17:30
Saturday10:00 — 16:30
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